Tough Interview Questions #52: Describe the most difficult problem you’ve had to deal with

The best way to answer this question would be to say that you follow the five-step format every time you encounter a difficult problem:
1. Stand back and examine the problem.
2. Recognize the problem as the symptom of other, perhaps hidden, factors.
3. draw up a list of possible solutions to the problem.
4. Weigh up both the consequences and cost of each solution and determine the best solution.
5. Go to your CEO/director/manager, outline the problem, make your recommendation and ask for advice and approval.
Conclude your response by giving a real example of a problem you have encountered and your solution.
This question is designed to probe your professional profile, specifically your analytical skills and your ability to identify a creative solution.
It also looks to assess potential based on past behavior. Firms want candidates to demonstrate what they actually did and the choices they made when faced with a difficult problem.

Jeff Altman 
The Big Game Hunter
www.TheBigGameHunter.us

JeffAltman@TheBigGameHunter.us

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